Payment Policy

At Ryzan, we aim to provide a seamless and secure shopping experience. Below are the details of our payment policy, including accepted payment methods, transaction security, and refund information.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit & Debit Cards: Visa, MasterCard, and American Express

  • Digital Wallets: Apple Pay and Google Pay

  • All transactions are processed in GBP (£).

2. Payment Processing

  • All payments are processed immediately upon placing an order.

  • For bank transfers, orders will be processed once payment is confirmed.

  • If there are any issues with your payment, we will notify you via email.

3. Payment Security

Your security is our priority. We use industry-standard encryption and security measures to protect your payment information.

  • All transactions are secured using SSL (Secure Socket Layer) encryption.

  • We do not store or access your payment details; all transactions are securely processed by our payment providers.

  • We comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure safe and secure payment processing.

4. Refunds & Chargebacks

  • Approved refunds will be processed to the original payment method within 7 days.

  • If you believe an unauthorised transaction has occurred, please contact us immediately.

  • Chargeback requests should be made via your payment provider, but we encourage you to reach out to us first to resolve any concerns directly.

5. Failed or Declined Payments

If your payment is declined:

  • Please verify your card details are correct.

  • Ensure that your bank has not blocked the transaction.

  • Try an alternative payment method or contact us for assistance.

6. Contact Us

If you have any questions regarding payments, please contact us:

Email: contact@ryzan.co.uk
Phone: +44 7762 838732 (Mon–Fri, 9:00 AM – 5:00 PM)
Address:
RYZAN
Unit 6A, Lister Mills
Beamsley Road
Bradford
BD9 4SQ
United Kingdom